Frequently Asked Questions
What countries do you ship to?
We ship everywhere except the Russian Federation and Belarus.
What is your return/exchange policy?
You can view our Returns & Exchanges Policy Here
How long will it take to get my order?
UK 2 days express, UK 3-4 days free. Europe 2-4 days, ROW 2-4 days
What payment methods do you accept?
Credit/Debit/Apple Pay
How long does order processing take?
We aim to process and ship orders in 1 business day
How do I cancel/modify an order?
Once you have placed your order and received an order confirmation from us we aim to ship your item(s) the next working day. For our full shipping & returns policy, click here [link to shipping & returns policy page].
How can I track my order?
We send a tracking link with tracking number on order fulfillment email.
What if my order arrives damaged?
Contact customersupport@raevynn-store.com